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Keeping up to date with technology and ensuring your company’s IT systems are up to date is crucial in the smooth running of any company. Demanding working environment irrelevant of the core business demands that technology is always available and effective.

Many companies let their technology become out dated, then find themselves in a position of spending hundreds of thousands of pounds getting systems up to date.

Knowall IT is 100% customer focused and a niche Cloud and Unified Communications provider. Focused on the provision of tailored, secure and hi-performance hosted services to UK based organisations with a global reach. Understanding organisations requirements do vary they build bespoke tailored environments for each of their clients.

Their enterprise private cloud platform is owned and managed by Knowall IT and hosted in secure, ISO 27001 certified, Tier 3 UK data centres, enabling them to guarantee every environment built will be faster, more resilient and more secure than previous systems employed by clients.

Every environment built for their clients is ring fenced from other customers to ensure 100% security. There are many Benefits of Hosting Applications in the Cloud, ask Knowall IT for more information.

Keeping up to date with technology can be overwhelming when its not your core business, however, IT is essential to run your business. Knowall IT manage hundreds of small to medium enterprises, their engineers keep up to date with technology at all times.

Knowall ITs Ad-Hoc IT Support contracts are designed to support either an onsite IT Manager with 2nd and 3rd line engineers or designed for smaller organisations that do not rely on too much IT.

The Ad-Hoc contract, as opposed to paying per incident, gives you preferential rates and the same SLAs as our Full IT Support service.

• 24×7 Telephone & Remote Support
• Emergency Engineers – Onsite within 1 hour
• Onsite Visits for Critical Issues
• 99.9% SLAs
• Monthly Reporting

Remote Support

• 24×7 Telephone & Remote Support
• Professional and Highly Experienced

Site Visits

• Re-Active Onsite Visits For Critical Issues
• Onsite Within an Hour – London Based

Software Support

• General user applications, including Microsoft Suites, Sage, Maximiser, Access Accounts, Solid Works, Photoshop, Entourage, Mac mail, to name but a few
• Microsoft operating systems 2003/2008
• Active Directory | Exchange 2003/2007

Service Level Agreements

• 1 Hour response to any user related issues
• 15 Minute response to any critical issue
• Immediate despatch of engineers for critical issues – onsite within the hour
• 24×7 Support available

Pay as You Go IT Support can be used for one off incidents or on a retainer basis for preferential pricing and service levels.

• Telephone, Remote and email support – from £60 Per Hour
• Onsite Visits from £70 Per Hour

WHAT IS SWYX?

The Leading Unified Communications Product in Europe, with cutting edge technology, SWYX is head and shoulders above any other VOIP solution on the market. With some exclusive added benefits SWYX is fast becoming the market leader is the world.

Swyx provides the most advanced software-based IP telephony system on the market. Using your existing IP (internet protocol) network and Microsoft® Server, Swyx offers you all the functionality of a traditional telephony system with so much more, including integrating voice with email and fax; while also allowing you to take full advantage of all the benefits of business-class VoIP.

Knowall IT has been providing Swyx Telephony and Swyx support since 2003. Knowall IT has become experts in Swyx and we offer Swyx Support contracts very similar to our other IT Support contracts.

Speak to Knowall today about their FULL IT SUPPORT LONDON and IT SUPPORT LONDON and how they can assist with all your IT requirements.