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Two out three organisations recognise the crucial role that cloud computing plays in the role of their digital transformation. Engaging with cloud computing support is a guaranteed way of decreasing business costs, increasing productivity and out-performing against competitors who are part of the 1/3^rd of organisations who are still not yet using the cloud as an integral part of their IT infrastructure. Cloud computing has revolutionised the face of IT across the globe with its versatility and 24/7 accessibility, enabling organisations of all size, to enjoy the cost saving benefits of 100% online access. If, like 2/3rds of organisations, you want to take your business on a digital transformation journey and embrace the future of technology, Knowall IT Support Soho is the managed business partner, which is equipped to facilitate that transition.

Cloud computing has been in use almost since the beginning of the history of computers themselves. In the early 2000’s, as the internet developed from travel blogs, brochures and chat rooms into the social and technological giant, global network of communications that it is today as a result of the creation of the internet. Since that time, what first began with the image of a world wide web has developed into what is now referred to the cloud. What is the cloud really? It’s the image that has been given to society to help them to conceptualise the way in which we are able to gain access to hardware and software that is not physically in front of us.

Simply put, cloud computing is to IT what Uber is to the transportation industry. You need a ride from A to B but you don’t have your own vehicle. You contact Uber and set up someone to collect you and drop you off where you need to be, and you pay the association transportation fee. Similarly, with cloud computing, you pay a fee for the IT infrastructure that you need, when you need it for as long as you need it. It gets your business from A to B, without you having to purchase the whole vehicle. Its available to you at any time, on-demand, without worrying about maintenance, up-keep, running costs or upgrades. Just like Uber, the infrastructure / vehicle is provided to you at the fraction of the cost and you simply pay for what you need, when you need it. While each organisation will experience the benefits differently, the benefits will be experienced immediately as a direct result of having access to the latest servers, applications or operating systems without the mammoth financial commitment on the hardware and software which is required to provide quality IT support.

Knowall IT Support Paddington is an award-winning IT service provider with the capacity to provide your business with high quality cloud and voice services, ensuring access to high performance computing and communications at the fraction of the cost. For the organisation who has not yet invested in this leading edge technology, contact Knowall IT Support Kensington for assistance with building your fully customizable, scalable, bespoke IT environment uniquely suited to elevate your business into the future.

In 2020, businesses were forced into looking at alternative ways to continue providing their services during circumstances that can be described as unprecedented and unforeseen, to say the least. Forced to change their outlook, the globe saw a massive increase in remote working stats. As face-to-face became unacceptable, cloud-based hosting providers proved to be a vital part of the solution. Cloud computing partners Knowall IT London enabled companies to continue to operate, enabling online and hybrid working options.

As more and more companies turned to cloud-based options, cyber-criminals saw this as an opportunity for increased cyber-attacks. Here are some stats from the past year, 2020, to give you and idea of why you need to get business ready.

• 61% of companies suffered a ransomware attack with an average downtime of 6 days downtime – reportedly double the down time from 2019
• Email threats rose to 64%
• 79% of organisation’s experienced a cyber threat of some kind

*Mimecast

Those who were already cybercrime-savvy already realised that is a vulnerable position to be in. Realising that cyber-criminals were on the rampage and those who looked into taking extra precautions to ensure their businesses did not become one of those sinister statistics, benefitted.

Cyber activity is not something that anyone should take for granted anyone who believes that their business is too small to be attacked by malware, spyware and or cyber phishing attacks must urgently revisit their stance. If you have no protection, you will be affected one way or another.

If you are someone has already increased your protection and is utilizing all the options at your disposal, now is not the time to become complacent as cyber-criminals up their game to find their way into your business. It is vital to ensure that your employees are on the same page as you. Part of protecting the personal information of your employees, your business suppliers, contractors and the like, is ensuring that all staff are made aware of the implications of a cyber invasion and that they understand the terminology and methods, such as phishing and scams, associated with this fairly new area of criminal activity.

It is possible, with Phishing Awareness Training, to ensure that you business is secure from the human error which is required for cyber-criminals to succeed in infiltrating your business, preventing the possible catastrophic loss of earning and generally bringing a stop to your operations, as fast as Covid did! Hackers and scammers utilising phishing techniques, rely on the fact that humans are naïve and can be easily persuaded into unwittingly clicking on a link that could bring your entire network to its knees.

Knowall IT offers your business Phishing Awareness Training where a live phishing simulation is affected on your network, allowing you to know for sure if your staff are ready for an attack when the real thing occurs… and it will. Being proactive in identifying employees who may place your business at risk keeps you one-step ahead of the hackers.

Are you starting a new business which requires full time, expert IT support for your business? Do you need an IT partner who you can rely on, providing you with cloud-based services which are guaranteed to always be available, no matter the time of day or where in the world you happen to be? Is the success of your new business dependant on your telecoms and information technology resources as the backbone of your business? Are you looking for a service provider who is both professional and adaptable to your specific business requirements, who offers quality over quantity, at prices that your fledgling business can appreciate? Knowall IT in Central London can tick every box on your business wish list.

Knowall IT are proactive in keeping up with the ever changing IT industry and one step ahead of cyber security and potential security threats.

The threat of cyber-attacks continues to grow globally and the methods employed by hackers are becoming more sophisticated. We advise all of our clients to consider extra measures to mitigate the risk of IT systems being compromised.

Run a real life phishing simulation within your company to spot the staff that might need better guidance, equipping your staff with the right knowledge and tools to spot phishing scams quickly. Chat to us about Phishing Training and how we can assist your company stay safe.

Knowall IT can support any business, small, medium, large and SMME’s in any industry with services that are designed to dove-tail with all big tech providers including Microsoft Office 365, Google and Sales Force. With specialities include a long list of highly relevant services, such as cloud computing, hosting solutions, unified communications, managed services, web marketing & SEO, sage hosting, application hosting, IT support and cloud computing.

Contact us by clicking here 

Ensure your data is secure at all costs! In the digital age, your data is currency for those searching for an easy pay day. Valuable personal information is traced and tracked by not only marketers but also for individuals looking to steal your data for the purposes of defrauding you or your company. Not until you have been at the receiving end of a malicious attack by ransomware, does a person come to understand just how imperative it is to keep your data secure.

Ransomware is a cybercrime whereby data is held for ransom after being accessed via computers and mobile devices which are then locked and held hostage until the victim pays the required ransom. As an individual or organisation, you are an easy target to common types of attacks such as phishing. Phishing (pronounced fishing) is when an email is sent to an unsuspecting recipient, urgently requiring them to download a link or click on an attachment, under the guise of being a highly important piece of information for the recipient. Unsuspecting recipients may click without realizing that they are about to unleash a silent threat into their computers and any network that they happen to be a part of. Phishing can be perpetuated in that the ransomware can be forwarded without the knowledge of the original recipient and before you know it, your entire social and professional community has received a similar link, rendering them vulnerable to the same threat that you have just unknowingly fallen victim to.

The point of ransomware is to access the personal or professional information that is stored on all devices and networks and to lock users out of their own information until a ransom is paid. This type of cyberattack can cost a company an enormous amount of money, not only as a result of the ransom but also as a result of downtime or lack of production. The knock-on effect can be catastrophic. Ransom often presents in the form of Bitcoin (cryptocurrency) which is impossible to trace. As with normal hostage situations, once the ransom has been paid, the victim may receive a code or file which will decrypt the attack and release the data.

If you do not already have a plan to prevent a cyberattack on your business, then you may be the next victim of cyber engineering executed by online criminals.

One of the ways in which you can avoid being the victim is to engage with Knowall IT support west London cloud computing solutions for your organisation. Cloud computing means that you will enjoy the convenience of high-tech hardware as well as have access to the software at merely a portion of the cost of purchasing all of this yourself. Highly secured servers are yours to store your data without the headache of expensive upgrades for hardware and software.

Cloud computing is the way of the future and your company can be part of a shared social community which utilize shared-services from as many locations as required to effectively ensure the smooth running of your business. Always innovative Knowall IT offers an alternative approach with FileMaker Hosting which converts any FileMaker software already in use, safely and securely, to the cloud. Be it from abroad or from many local locations, your access is guaranteed with 24/7 connectivity utilizing your existing FileMaker license and the same look and feel you already enjoy.

Convert your existing FileMaker software to the cloud with hosted FileMaker.

FileMaker hosting gives you the stability of the desktop with the flexibility of the cloud.

• Use your existing FileMaker licence
• Access anywhere, anytime – Always available!
• Looks & feels the same
• FileMaker hosting is safe, secure & easy to convert

Keeping up to date with technology and ensuring your company’s IT systems are up to date is crucial in the smooth running of any company. Demanding working environment irrelevant of the core business demands that technology is always available and effective.

Many companies let their technology become out dated, then find themselves in a position of spending hundreds of thousands of pounds getting systems up to date.

Knowall IT is 100% customer focused and a niche Cloud and Unified Communications provider. Focused on the provision of tailored, secure and hi-performance hosted services to UK based organisations with a global reach. Understanding organisations requirements do vary they build bespoke tailored environments for each of their clients.

Their enterprise private cloud platform is owned and managed by Knowall IT and hosted in secure, ISO 27001 certified, Tier 3 UK data centres, enabling them to guarantee every environment built will be faster, more resilient and more secure than previous systems employed by clients.

Every environment built for their clients is ring fenced from other customers to ensure 100% security. There are many Benefits of Hosting Applications in the Cloud, ask Knowall IT for more information.

Keeping up to date with technology can be overwhelming when its not your core business, however, IT is essential to run your business. Knowall IT manage hundreds of small to medium enterprises, their engineers keep up to date with technology at all times.

Knowall ITs Ad-Hoc IT Support contracts are designed to support either an onsite IT Manager with 2nd and 3rd line engineers or designed for smaller organisations that do not rely on too much IT.

The Ad-Hoc contract, as opposed to paying per incident, gives you preferential rates and the same SLAs as our Full IT Support service.

• 24×7 Telephone & Remote Support
• Emergency Engineers – Onsite within 1 hour
• Onsite Visits for Critical Issues
• 99.9% SLAs
• Monthly Reporting

Remote Support

• 24×7 Telephone & Remote Support
• Professional and Highly Experienced

Site Visits

• Re-Active Onsite Visits For Critical Issues
• Onsite Within an Hour – London Based

Software Support

• General user applications, including Microsoft Suites, Sage, Maximiser, Access Accounts, Solid Works, Photoshop, Entourage, Mac mail, to name but a few
• Microsoft operating systems 2003/2008
• Active Directory | Exchange 2003/2007

Service Level Agreements

• 1 Hour response to any user related issues
• 15 Minute response to any critical issue
• Immediate despatch of engineers for critical issues – onsite within the hour
• 24×7 Support available

Pay as You Go IT Support can be used for one off incidents or on a retainer basis for preferential pricing and service levels.

• Telephone, Remote and email support – from £60 Per Hour
• Onsite Visits from £70 Per Hour

Are you looking to reduce costs in your business and not sure where to start? Do you want to increase productivity in your organisation?

Knowall IT will assist your company to convert to Cloud Computing London effortlessly so you will never look back. They offer leading London Cloud Solutions which is affordable, scalable with built in redundancy; and are here to support your journey to the cloud.

What is Cloud Computing?  The Knowall Cloud Computing is a solution that delivers email and data directly to your PC desktop or web browser while still using local applications. As leading London Cloud Providers Knowall IT have the latest innovative technology.

How is this possible? Knowall IT has their own server which houses clients email, data and applications on their high availability cloud platform. This server is co-located in a 3 tier data centre outside of London.

Benefits of Cloud Computing?

There are many benefits to your organisation or company by converting to Cloud Computing. It is an affordable solution reducing costs in your organisation and delivers better customer service. Your business will run more efficiently concentrating on the core business functions.

With Platform as a Service, Software as a Service, Infrastructure as a Service Knowall IT has solutions for everyone.

The options might seem over whelming, don’t feel you are alone. Speak to Knowall IT the experts in Cloud Solutions assisting many clients. They use innovative technology thus making your life simple and your company to run more efficiently.

Get your business on the cloud today with Knowall IT’s cloud based solutions, learn about the advantages of driving the cloud:

• Enterprise Platform
• Data always available
• Data is Secure
• Global Accessibility
• On Demand Service
• 99.99% Uptime with Redundancy
• 24/7 Support
• Future Proof

Knowall IT works as a partner to your organisation, tailoring each cloud solution to fit in with your business requirements.

Their solutions enable businesses to host their entire IT infrastructure in the cloud, including line of business applications such as MS Office, SQL Databases, Sage, Access accounts etc. – enabling a truly flexible, agile, resilient IT platform that is cost efficient and requires minimal IT management resource. Click here for more information on cloud office solutions

Top 10 Benefits of Flexible/ Home Working for Employers?

As an employee there are many benefits to working from home such as more time with the family, reduction in stress and less time commuting, however you might be wondering what the benefits are for the employer?

Read about the new UK law on Home Working / Flexible Working for all employees

A new law has been passed as of the 30th June 2014 introducing changes to the existing UK home working/flexible working laws, extending them beyond employees with children to all employees.  Some employers have been concerned about how this will affect production and the effect on their businesses.

We have decided to focus on the many benefits that home working and/or flexible hours can offer your business.

Top 10 Benefits of Home Working / Remote Working for Employers

The top 10 benefits of home working/flexible working for businesses are;

1.  Increased Productivity

Many studies taken place confirms that employees are more productive when working from home.  British Telecom (BT) has experienced a 20% increase in productivity thanks to telecommuting; they have over 15,000 home working employees out of 92,000 employees.

2.  Empowered Staff

Gaining trust with your employees who work from home makes them feel valued and empowered, feeling valued makes staff more committed and prove themselves to ensure the trust remains intact.

Staff should be paid for their skills, not their time.  Making your staff know that they are valued makes them feel empowered, but also more responsible for their output.

3.  Improved Staff Retention

Retaining committed staff is vital to any business and stability can only be beneficial to the company image. A large staff turnover can tarnish any company image.

4.  Brand’s Image

The benefits from being committed to CSR, happier employees, potentially extended opening hours, and access to a wider talent pool for employees, your brand’s overall image will likely improve.  You will have happy customers who will receive better and more efficient service.

5.  Expand Your Talent Pool

Working from home opens your business to being able to expand your talent pool potential thus being able to recruit talented individuals nationwide and not just locally. The positive effect on your business will be seen in increased productivity.

Perhaps consider a flexible start time enabling the employees miss out the worst of the traffic and are more productive at their desks.

6.  Extended Opening Hours

Many customers would like to consult outside the office hours for convenience, by encouraging flexible working hours the employee is likely to have no problem accommodating customers after hours.

By offering flexible hours or start times could mean your business can now be officially open for longer working hours in a day, or even at the weekends, at no additional cost to your business reducing overtime costs.

7.  Reduce Absenteeism and Tardiness

Many large companies have both found that flexible home working results in employees taking unnecessary time off and fewer sick days and happier employees who are more willing to commit to their employer.

8.  Corporate Social Responsibility (CSR)

Every business must be committed to CSR and flexible working hours will assist greatly by reducing your business’s environmental impact, saving around 4000 kilograms of pollutants per employee per year in travel.

Your business is required to be socially responsible to its customers, staff, suppliers, general public, and the outside world.  Taking your business CSR seriously is a great marketing angle; customers support businesses that are seen to be socially responsible.

9.  Reduce Costs

Every business aims to reduce costs whilst not compromising on the productivity of the business. By offering a flexible work environment makes your business more appealing, and makes potential recruits more interested in working for you.  Apart from the salary, you’ll likely reduce your overheads, and potentially even downsize your office and its costs.

10.  Growing your Business

Growing and focussing on your business is of better value than having to manage your staff, contend with office politics and distractions. You can focus on the important aspects of the business.

Technology can make flexible and home working much easier

Make home working and flexible working hours work for your business by utilising the best technology available. The right use of technology can help make teleworking more effective. Knowall IT provides first class private enterprise cloud London for SMEs. Knowall IT’s Private Cloud Computing means that all staff can access their files, data, and applications from anywhere in the world.

Private enterprise cloud London for small businesses and collaboration tools such as will enable staff members to talk to each other (telephone, instant message, video conference, etc.), and collaborate (screen sharing, application sharing, presentations, etc.) more effectively than ever.

WHAT IS SWYX?

The Leading Unified Communications Product in Europe, with cutting edge technology, SWYX is head and shoulders above any other VOIP solution on the market. With some exclusive added benefits SWYX is fast becoming the market leader is the world.

Swyx provides the most advanced software-based IP telephony system on the market. Using your existing IP (internet protocol) network and Microsoft® Server, Swyx offers you all the functionality of a traditional telephony system with so much more, including integrating voice with email and fax; while also allowing you to take full advantage of all the benefits of business-class VoIP.

Knowall IT has been providing Swyx Telephony and Swyx support since 2003. Knowall IT has become experts in Swyx and we offer Swyx Support contracts very similar to our other IT Support contracts.

Speak to Knowall today about their FULL IT SUPPORT LONDON and IT SUPPORT LONDON and how they can assist with all your IT requirements.

Knowall Cloud Email Archiver completely eliminates the need for  PST Archives and gives you the ability to access your archived email on any device from any location.

The Knowall Cloud Archiving emails and archiving business emails solution also acts as a journalling system, making a copy of every single email that comes in and out of your organisation. We’ve made this is 100% compliant!

Journalling! Retain every single email in and out of your organization for up to 25 years.solution also acts as a journalling system, making a copy of every single email that comes in and out of your organisation. We’ve made this is 100% compliant!and gives you the ability to access your archived email on any device from any location.

• Restore to Mailbox! Gives users an extremely easy way to retrieve lost or important emails and quickly restore them back to their live mailbox

• Compliant! We’ve included all the legal hold and retention settings necessary to comply with Sarbanes-Oxley, HIPAA, the UK Companies Act, ISO 9000 and beyond.

• No More PSTs means you keep your live mailbox small while maintaining the ability to search your archived mail from outlook or any device from any location.